15% OFF your first online booking — Book now
West Hartford · Serving Hartford, Tolland & New London Counties

Quality results you can see

Family-owned carpet, rug, upholstery and mattress cleaning across Connecticut. Professional steam extraction, pet-safe products, and a real price online before you commit to anything.

CarpetArea rugsUpholsteryMattresses
5.0 on Setmore · 169 verified reviews
Alex and Simone, the owners of Vix Cleaning Services
Who takes care of your home

Owners who answer the phone — not a call center

"At Vix Cleaning Services, we believe a clean space is a happy space. We run this ourselves, so you get the owners on the job — no rushed franchise crew, no hidden fees, and the price we quote is the price you pay."

Alex, Co-Owner · Operations at Vix Cleaning Services
AlexCo-Owner · Operations
Simone, Co-Owner · Customer Care at Vix Cleaning Services
SimoneCo-Owner · Customer Care
5.0★Setmore rating 169Verified reviews LocalOwner-led service
Text Alex & Simone directly
Owner-led local service
No payment to book
Price confirmed before work
Pet-safe products
Why choose Vix

Care your neighbors already know and trust

We treat every home like it's our own — the right equipment, the right products, and no games with pricing.

Experienced in-house crew
Flexible scheduling
Eco-friendly products
Flat pricing, no surprises
Get your estimate
Our services

One trusted team for the surfaces you live on

Choose the service that fits your home. You'll see a starting estimate before choosing a time.

Carpet Cleaning

Hot steam extraction with a pH rinse that pulls out traffic lanes, spots, allergens and pet stains — not just the surface dust a rental machine reaches.

Rooms, hallways & stairs

Area Rug Cleaning

Fibre-tested, low-moisture care for wool, synthetic and delicate rugs, so colours come back without the material being damaged.

5×7 up to 10×18

Upholstery Cleaning

Sofas, sectionals, recliners, dining chairs and ottomans — body oils, pet dander and odours removed, then groomed and pH-balanced.

Sofas, sectionals & chairs

Mattress Cleaning

Deep extraction that lifts body oils, dust mites and stale odours out of the mattress you spend a third of your life on.

Twin to California king
Also from Vix

Handyman & home maintenance

Beyond cleaning, we also take on handyman and home maintenance work. If something needs fixing while we're already at your place, ask — you don't need a second company or a second visit.

  • Drywall repair & patching
  • Light fixtures & ceiling fans
  • Faucet & toilet plumbing
  • Blinds & screens
  • Furniture assembly
  • Interior painting & caulking
See handyman rates & book Booked through our Setmore calendar — priced per job, not through the estimator above.
How it works

From estimate to clean in three clear steps

No phone tag, no payment to reserve, and no surprise price after work begins.

1

See your estimate

  • Choose the service and size.
  • Add stains, pets, smoke, or other conditions.
2

Choose a live opening

  • Pick a day and time in the Google calendar.
  • Reserve without paying online.
3

We confirm before work

  • We review the job and final price with you.
  • Cleaning starts only after you approve.
Cleaning transformations

Drag to see the difference

Four real Vix jobs. Drag the handle on the playroom carpet, and swipe through the rest to see what came out of the fibres.

Follow Vix

See our work routine up close

Real jobs, before-and-afters, and behind-the-scenes — posted as we go, no filters.

Verified on Setmore

Real results, in their own words

Five verified stories from customers who hired Vix.

"My husband and I are delighted with the service. Our furniture has come back to life and is as clean as when we bought it. Alex and Simone's kindness, attentiveness, and professionalism are excellent. I would give them more than five stars!"

JF Jess Cabrejo FloresUpholstery cleaning

"From the moment they arrived Alex and Simone Vix Cleaning were the hardest working team. Their work is more than excellent, thorough and our carpets look like they are brand new. We highly recommend Vix Cleaning and will keep using them."

JD Joanna D.Carpet cleaning

"All I have to say is thank you! Vix Cleaning did an amazing work on cleaning my mattresses, living room rug and couch! They are excellent professionals. I am very happy with the results and the money invested. It was worth it."

DG Danusa GarciaMattress, rug & couch

"This company is the best! They are kind, thoughtful and thorough in their cleaning. I have used a lot of companies in the past but will only use Vix Cleaning from now on. Highly recommend!"

CL Chrissy L.Repeat customer

See all 169 verified reviews on Setmore →

FAQ

What to know before you book

Clear answers about estimates, treatment, drying, and service availability.

How long does the carpet take to dry?

Usually 4 to 6 hours. Our truck-grade vacuum motors pull most of the moisture back out, and we place air movers before we leave to speed the rest along.

Are the products safe for kids and pets?

Yes. We use non-toxic, eco-friendly, pet-safe TMF professional solutions, and our deep rinse leaves no soapy residue behind — so nothing sits in the fibres for your family to walk on.

Is the price on this site the final price?

It's a real starting estimate based on the service and quantities you pick. We confirm the scope and the final number with you on site before any work begins, and we don't add hidden fees afterwards.

What should I tell you about before you arrive?

Pet accidents, drink and food spills, smoke, heavy traffic lanes, strong odours, delicate or unknown fibres, and any old stain somebody already tried to treat. It changes the chemistry we bring.

What makes this different from a franchise service?

Alex and Simone own the business and do the work. Every job starts with a pre-inspection and fibre test, gets industrial pre-vacuuming, pre-spray, mechanical agitation, steam extraction with a pH rinse, and speed drying — six steps, not a splash and dash.

Do you serve my area?

We're based in West Hartford and cover Hartford County, Tolland County, New London County and the surrounding Connecticut towns. If you're not sure you're in range, call or text (860) 294-4020 and we'll tell you straight away.

Ready when you are

See your estimate, then choose a time

It takes about two minutes. No payment now, and the final price is confirmed before work begins.

Choose the service, tell us what to prepare for, and view the live booking calendar.

  • Instant starting estimate
  • Live Google availability
  • No payment to reserve
Get my estimate